Effective Date: 5/13/26
IMPORTANT NOTICE: THIS AGREEMENT IS SUBJECT TO A BINDING ARBITRATION AGREEMENT AND A WAIVER OF CLASS-ACTION RIGHTS AS DETAILED IN SECTION 11 BELOW.
These public-facing Terms of Service are intended for visitors to the 1+1 Cares marketing website. Detailed service-specific terms — including regulatory disclosures, referral agency relationship terms, background screening details, eligibility representations related to criminal history, non-solicitation and conversion fee provisions, account registration, payment and billing, and the Client/Care Provider relationship — apply upon subscribing to the Platform and are governed by the subscriber Terms of Service and any applicable Client or Domestic Worker Referral Agreement.
Welcome to www.1plus1cares.com (the "Platform"). These Terms of Service ("Terms") govern your access to and use of the Platform and any services, features, content, or applications offered by 1 Plus 1 Senior Care, Inc. dba 1+1 Cares, a California corporation ("1+1 Cares," "we," "us," or "our"). By accessing or using our Platform, you agree to be bound by these Terms and our Privacy Notice, located at https://www.1plus1cares.com/privacy-policy (collectively, the "Terms of Service"). If you do not agree to these Terms, you must not access or use the Platform.
1+1 Cares operates a technology platform that connects individuals and families seeking domestic or caregiving services with qualified care providers. 1+1 Cares operates as a technology provider and franchisor, and its services are offered through both corporate operations and independently owned and operated franchisees. For more information about how the Platform works, including applicable service-specific terms, please visit our subscriber Terms of Service upon creating an account.
By accessing or using the Platform, you represent and warrant that you are at least 18 years of age, that you have the right, authority, and capacity to enter into these Terms, and that you will abide by all applicable local, state, and federal laws and regulations. Additional eligibility requirements may apply when you subscribe to or use the Platform's services.
The Platform provides information about 1+1 Cares' services and allows visitors to explore how the Platform works. Users are responsible for making all arrangements necessary for internet connectivity and access to the Platform. We reserve the right to amend, restrict, or remove any portion of the Platform at any time, in our sole discretion, without notice. Information displayed on the Platform, including any user-generated content, is provided for general informational purposes only, and 1+1 Cares does not guarantee the accuracy, completeness, or reliability of such information.
You agree not to use the Platform for any unlawful purpose; provide false or misleading information; harass, abuse, or harm other users; interfere with the operation of the Platform; or attempt to gain unauthorized access to the Platform or other users' accounts. You shall not reverse engineer, decompile, or disassemble any part of the Platform, or use any automated means to crawl, scrape, or harvest content from the Platform.
All content provided by 1+1 Cares on the Platform is protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Subject to these Terms, we grant each user a worldwide, non-exclusive, non-sublicensable, and non-transferable license to use content solely for the purposes of using the Platform. You shall not sell, license, rent, or otherwise exploit any content for commercial use or in any way that violates any third-party right.
Your personal data will be treated in accordance with our Privacy Notice, available at https://1plus1cares.com/privacy-policy.
THE PLATFORM AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOUR USE OF THE PLATFORM IS SOLELY AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 1+1 CARES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM. IN NO EVENT SHALL 1+1 CARES' TOTAL LIABILITY EXCEED ONE HUNDRED DOLLARS ($100).
You agree to defend, indemnify, and hold harmless 1+1 Cares, its affiliates, and franchisees from all liabilities, claims, and expenses, including reasonable attorneys' fees, arising from your use of or access to the Platform or your violation of these Terms.
ALL DISPUTES BETWEEN YOU AND 1+1 CARES OR ITS FRANCHISEES REGARDING YOUR USE OF THE PLATFORM OR THESE TERMS WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION IN ACCORDANCE WITH THE STREAMLINED ARBITRATION RULES AND PROCEDURES OF JAMS, INC. THEN IN EFFECT. YOU AND 1+1 CARES HEREBY EXPRESSLY WAIVE TRIAL BY JURY. YOU MAY BRING CLAIMS ONLY ON YOUR OWN BEHALF. NEITHER YOU NOR 1+1 CARES WILL PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION.
30-Day Opt-Out Period. If you do not wish to be bound by the arbitration and class-action waiver provisions, you must notify 1+1 Cares in writing within 30 days of the date that you first accept these Terms. Written notification must be mailed to: 1 Plus 1 Senior Care, Inc., 3031 Tisch Way, STE 110 PW, San Jose, CA 95128. The notification must include your name, your email and mailing addresses, and a statement that you do not wish to resolve disputes through arbitration.
We reserve the right to modify or replace any of these Terms at any time by posting a notice on the Platform or by sending you notice through appropriate electronic communication. Your continued use of the Platform following notification of any changes constitutes acceptance of those changes.
Governing Law. For users located in California or for services provided in California, these Terms shall be governed by the laws of the State of California without regard to its conflict of laws principles.
Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Assignment. These Terms are personal to you and are not assignable, transferable, or sublicensable by you except with our prior written consent. We may assign, transfer, or delegate any of our rights and obligations with reasonable notice.
No Agency. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms.
Force Majeure. We shall not be liable for any failure to perform our obligations where such failure results from any cause beyond our reasonable control.
Entire Agreement. These Terms, together with the Privacy Notice, constitute the entire agreement between you and 1+1 Cares with respect to your use of the Platform.
If you have any questions about these Terms or the Platform, you may contact us at:
1+1 Cares, 3031 Tisch Way, STE 110 PW, San Jose, CA 95128
Email: info@1plus1cares.com
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