Live-in care places an experienced, compassionate caregiver in the home full-time — so your loved one gets continuous support with daily living while keeping their comfort, routine, and independence. With our family-direct model, just two caregivers typically cover the full week, building the trust and consistency that around-the-clock care depends on.
A senior care referral service — also called a registry — matches families with screened, independent caregivers, while you choose and direct the caregiver yourself. 1+1 Cares is a referral service, not a traditional agency, which gives families more personalized care, more control, and better value. You stay in charge of the schedule and the care plan, with our team supporting you the whole way.
BASIC
Basic is a self-directed platform where you manage everything yourself — create your account via the app, post the job, review caregiver profiles, and negotiate rates directly. 1+1 Cares provides the technology; you lead every step. Best for independent clients who want full control and flexibility.
PREMIUM
Premium means we handle the entire process for you. From your very first call, an expert care advisor guides your family through sign-up. Once care begins, a dedicated care advocate is your 24/7 point of contact for matching, replacements, and ongoing support. A 10% fee applies when concierge makes purchases for you. Best for families who want guidance and peace of mind.
ELITE
Elite includes everything in Premium — plus the highest-caliber caregivers, hand-picked based on tenure, client feedback, and a performance score. Concierge service is included at no extra cost, and clients enjoy periodic personalized gifts and curated at-home experiences. Best for those seeking a fully managed, white-glove care experience.
1+1 Cares · For additional questions, please contact your care advisor or call the office.
Yes. Safety for our clients is a top priority. The registration department screens each referral by conducting a thorough criminal, social security and county background check. They also conduct a driving record check. 1+1 Cares requires a minimum of 2 years of experience with excellent references.
Yes. 1+1 Cares protects all the clients by requiring all referred caregivers to have liability insurance. The policy covers 1 million per incident and 6 million in aggregate in a given year.
No. Rates are always negotiable between the client and the referral.
No, the referred caregivers are not employees of 1+1 Cares.
We do not control caregivers or families. 1+1 Cares is not the employer of the caregiver we refer. Depending on your arrangements with the caregiver, you may have employer responsibilities.
No. Caregiving, often called custodial, personal care, or companionship considered non-medica. Take a look at this guide on what services home health care includes and excludes . Medical insurances generally do not cover non-medical caregiving services.
Yes. It's always your choice. To be fair to caregivers, if the cancellation is less than 24 hours prior to the start of a shift there is a fee (4hrs or 50% of the shift).
Care can often begin within a day or two, and sometimes on short notice around an urgent need like a hospital discharge. Someone is available 24/7 to help you get started.
1+1 Cares serves families across California — including the San Francisco Bay Area, San Jose and Silicon Valley, Sacramento, the Central Valley, Monterey Bay, and Greater Los Angeles — plus Dallas, Texas.
Call 1+1 Cares anytime at (888) 321-4711 or request a free consultation online. There's no pressure and no obligation — just a conversation about what your family needs.
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