How to Change Your Primary Care Physician with Medi-Cal in Los Angeles (Without the Headache)

If you're on Medi-Cal in Los Angeles and want to change your primary care physician (PCP), it might seem like a maze. But I promise, with a little guidance, it's very doable, and I'll walk you through it step-by-step like a friend who's been there.

First things first: Figure out your health plan

If you're on Medi-Cal in LA County, you're most likely enrolled in a managed care plan. This means your benefits are handled through specific health insurance providers like:

• L.A. Care Health Plan
• Health Net Medi-Cal
• Kaiser Permanente (for those who qualify)

To switch your doctor, you don't contact Medi-Cal directly, you reach out to your specific plan.

Step 1: Log in or Call Member Services

Pick your method, online or phone, whichever feels easier for you. Here's how to get in:

• L.A. Care Health Plan
  Website: lacare.org
  Phone: 1-888-839-9909
• Health Net Medi-Cal
  Website: healthnet.com
  Phone: 1-800-327-0502
• Kaiser Permanente Medi-Cal
  Website: kp.org
  Phone: 1-800-557-4515

You'll want to have your Member ID number ready (check your plan card!) and the name + provider number of the new doctor you're hoping to switch to.

Step 2: Pick a New Doctor That Fits You

This part is actually kind of empowering. You get to choose a PCP that fits your needs - someone closer to home, who speaks your language, or just vibes with your health values.

Each plan has an online provider directory where you can filter doctors based on:

• Location
• Language spoken
• Gender
• Specialty
• Availability

Make sure the provider is accepting new Medi-Cal patients. This part's crucial, you don't want to get attached to a doctor who isn't open to new clients.

Step 3: Submit the Change & Chill

Once you've chosen your new PCP and submitted the request (online or over the phone), here's what to expect:

• You'll get a confirmation letter with your new doctor's name.
• The change usually takes effect on the 1st of the following month.
• Until then, you can still visit your current PCP if needed.

Need Help Figuring Out Your Plan?

If you're unsure which Medi-Cal plan you're enrolled in (it happens!), don't stress. Just reach out to the Medi-Cal Managed Care Office in LA County:

Phone: 1-800-952-5253
Website:https://www.dhcs.ca.gov/individuals/Pages/MMCDHealthPlanDir.aspx

Switching your doctor shouldn't feel impossible. It's your health, and you deserve to feel seen, heard, and cared for by someone you trust.

Whether your current PCP just isn't the right fit or your needs have changed, you've got options. And in LA, where there are so many providers across different neighborhoods and specialties, it's worth taking a little time to find someone who's right for you.

1+1 Cares

1+1 Cares is a referral agency that works for clients and caregivers. We match caregivers with clients and inform them of your requirements. We work for you so you and your loved one can have a safe, enjoyable caregiving experience.